License
Your licenseis a PDF.
The certificate from your purchase and its password open everything: download the plug-in again, move to a new major version, or reset a forgotten password. Our server keeps no copy of either.
- Forgot the password?
- Drop the certificate and choose "Forgot your password?". A code goes to the email written in the certificate; with it, you set a new password and get a new certificate file.
- Lost the PDF?
- We keep no copy: the certificate is the license, like a key. Store it with your backups, and keep the folder you downloaded at purchase.
- New computer?
- Nothing to transfer. Drop the same certificate here from any browser and download the plug-in again.
- Can a colleague use mine?
- No. A certificate is personal and names its holder. A certificate found shared may be revoked, and a revoked certificate downloads nothing.